We want you to love your purchase. In the unlikely event that you find your purchase does not suit your needs or you have changed your mind - you are entitled to a full refund.

Please notify us as soon as possible and return items within 30 days from the date of receipt.

Please return the items unused and in original packaging.

For UK orders - We pay the return costs!

We will issue a free pre-paid label to be printed and attached to your return.

Send an email to : to arrange your return.

We will refund in full upon receipt of your return (excluding original upgraded postage costs)


For international returns - please return to us at:


16 Lissett Close

Lincoln, LN6 0SY,

United Kingdom.

Unfortunately international return fees are at the buyers cost.

We will refund in full upon receipt (including original standard shipping costs)


We will replace items if they are defective or damaged. Contact us as above for a replacement.


DreadLab, 16 Lissett Close, Lincoln, LN6 0SY, United Kingdom.